Everything you need to know to get started with automation.
Common questions and a clear guide to taking your first steps.
How to get started: step by step
Book an automation audit
A 60-minute structured conversation where we map your workflows, identify the highest-value automation opportunities, and build a prioritised plan. No commitment required.
Review your build plan
We deliver a clear document showing which systems to build, in which order, and what each one will save you. You choose where to start.
We build the first system
Most first systems are live within 2–4 weeks. We handle everything — design, build, testing, and integration with your existing tools.
You review and we refine
Before handover we run the system through real scenarios with you. Any adjustments are made until the output matches your exact expectations.
Launch and measure
The system goes live. We track performance for the first 30 days and fix anything that needs tuning. You see real results in the first week.
Expand or maintain
Once the first system is working, we move to the next priority — or you transition to a Partnership plan for ongoing improvements across your entire operation.
Frequently asked questions
What exactly is an Automation Department as a Service?
Instead of hiring a full-time automation specialist or managing freelancers, you get a dedicated team that acts as your in-house automation department — designing, building, and maintaining the systems your business runs on. We take full ownership: strategy, tools, integrations, and ongoing improvement.
We're a small business. Is automation worth it at our scale?
Automation is most valuable for small businesses. A 10-person team that eliminates 2 hours of daily manual work per person saves the equivalent of a full-time employee every month. We focus on high-impact areas first — lead response, follow-up, and admin — so you see results quickly without a large upfront investment.
How long does it take to build and launch a system?
Most standalone systems are live within 2–4 weeks of the audit. More complex integrations (custom AI, multi-tool CRM setups) typically take 4–8 weeks. We build in stages so you see working functionality early — not at the end of a long project.
What tools and platforms do you work with?
We are tool-agnostic and work across the modern automation stack: n8n, Make, Zapier, HubSpot, Pipedrive, Airtable, Notion, Google Workspace, OpenAI, Anthropic Claude, Telegram Bot API, WhatsApp Business, Stripe, and more. If you already use specific tools, we build around them — no forced migrations.
Do I need technical knowledge to work with you?
No. You describe your business problems in plain language. We translate those into working systems. You review the outputs and give feedback. Our job is to make the technical side completely invisible to you.
What happens after the system is built?
Under the Implementation plans, you own the system outright. We document everything, train your team, and hand it over. Under the ongoing Partnership plans, we continue monitoring, maintaining, and evolving the systems as your business grows — acting as your permanent automation department.
Can you integrate with our existing CRM or software?
In most cases, yes. We work with all major CRM platforms and business tools. If a tool has an API or webhook support, we can connect it. For legacy or custom systems, we assess feasibility during the audit and are upfront about what's possible.
What does the audit include and how does it work?
The audit is a 60-minute structured conversation — not a sales call. We map your current workflows, identify the three highest-leverage automation opportunities, estimate time saved, and give you a prioritised build plan. You leave with a clear picture of what's possible, regardless of whether we work together.
Is our business data safe?
Yes. We work under GDPR-compliant practices. Customer data stays within your own tools and infrastructure — we build pipelines, not data stores. We sign NDAs on request and follow strict access controls throughout every engagement.
How is this different from buying an off-the-shelf automation tool?
Off-the-shelf tools give you building blocks. We give you the finished system, configured to your exact business logic, integrated with your existing tools, and maintained over time. It is the difference between buying a kitchen and having a chef.
Ready to see what's possible for your business?
Book a free 60-minute audit. You leave with a clear plan — whether or not we work together.
Book a free audit